The Voice User Interface Company is a privately owned consultancy that provides expertise in the design, development and evaluation of telephony based voice user interfaces (VUI). We provide our clients with in-depth, hands-on knowledge of existing speech recognition, text-to-speech and conversational dialog technologies.
We are keenly aware of both the strengths and weaknesses of these technologies. Our commitment is to provide disinterested advice as to the sorts of solutions these technologies can realistically and cost effectively support. All methods and practices are grounded in the basic principles of learning psychology and are completely accessible to empirical verification.
The Voice User Interface Company helps its clients design, develop, deploy, test and iteratively improve advanced telephony-based voice applications. We specialize in helping clients migrate their existing DTMF-based IVRs to multi-modal speech systems.
Additionally, The Voice User Interface Company provides assistance to client companies conducting speech industry core research and product development.
- Call Center and CSR Automation
- Order Taking and Form Filling Tasks
- Customer Facing Information Retrieval
- Customer Facing Telco Services
- Core Technology Research and Development
- Core Product Development and Evaluation